Privacy Policy

 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

Promotional emails and content
By subscribing to Pigeon Loft Prints’ newsletters, you agree to receive from time-to-time promotional messages and materials from us, by email. If you wish to unsubscribe at any time, please click the unsubscribe link at the bottom of the email. By completing the contact form, you give permission for us to contact you using any of the contact details you have provided (email of phone number for calls or text messages) to answer your enquiry or provide any individual information that we think may be helpful to you. We will not add you to our newsletter without your express permission. If you don't want to receive such individual correspondence, please just notify us at any time. 

 

How do we collect information?
We collect personal information you give us using subscribe and contact forms such as your name, company, job title, email address and phone number. Your personal information will be used for the specific reason of sending you the newsletter you have requested or responding to your enquiry and providing personalised information on an individual basis.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How is site visitors' personal information stored, used, shared and disclosed?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

If you have subscribed to one of our newsletters, they will be received by email. If you have used a contact form, we may use any of the contact information that you have provided including email and phone or text to respond to your enquiry and provide any information that we think may be helpful to you.

How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, or to make changes to the information you have given us, please use the contact form or contact us at ellen@pigeonloftprints.com. Alternatively, to unsubscribe from newsletters, please click the unsubscribe link near the end of the email.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Trustpilot

Trustpilot sends out automated invitations on our behalf when you make a purchase. The invitation will come by email and will allow you to leave a review for Pigeon Loft Prints. Pigeon Loft Prints will act as the data controller and Trustpilot will act as the data processor. You can find out how to opt out of receiving Trustpilot invitations from Pigeon Loft Prints or all businesses in the section ‘Review invitation emails’ on this page of the Trustpilot website:

 https://support.trustpilot.com/hc/en-us/articles/360001354808-How-to-unsubscribe-from-Trustpilot-emails-and-review-invitations

 

Cookies

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

Our company is hosted on the Wix platform. Wix uses cookies for important reasons, such as:

  • To provide a great experience for visitors and customers.

  • To identify your registered members.

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure the platform is secure and safe to use. 

Types of Cookies

Take a look at the list below to see which cookies are placed on Pigeon Loft Prints’ site:

XSRF-TOKEN

Used for security reasons

Session

Essential

hs

Used for security reasons

Session

Essential

svSession

Used in connection with user login

2 years

Essential

SSR-caching

Used to indicate the system from which the site was rendered

1 minute

Essential

_wixCIDX

Used for system monitoring/debugging

3 months

Essential

_wix_browser_sess

Used for system monitoring/debugging

session

Essential

consent-policy

Used for cookie banner parameters

12 months

Essential

smSession

Used to identify logged in site members

Session

Essential

TS*

Used for security and anti-fraud reasons

Session

Essential

bSession

Used for system effectiveness measurement

30 minutes

Essential

fedops.logger.sessionId

Used for stability/effectiveness measurement

12 months

Essential

wixLanguage

Used on multilingual websites to save user language preference

12 months

Functional

_fbp

Stores and tracks visits across websites to deliver more relevant advertising on Facebook

3 months

Marketing/ Tracking

consent-policy

Notifies you of our privacy policy, allows you to make choices on cookie settings and remembers these choices.

1 day

Functional

 

Useful links

Useful information about cookies can be found at: https://allaboutcookies.org/

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

Contact Information

Please contact ellen@pigeonloftprints.com if you have any questions about privacy on Pigeon Loft Prints’ website.

 

Policy effective from 12/10/22